National Taxpayer Advocate Nina E. Olson released her annual report to Congress today.
The reports says that the combination of the IRS’s expanding workload and declining resources is the most serious problem facing taxpayers. The Advocate said that the IRS’s expanding use of automated processes to adjust tax liabilities is causing harm to taxpayers and recommended that Congress enact a comprehensive Taxpayer Bill of Rights.
The IRS’s workload continues to expand due to tax code complexity and frequent changes, the IRS’s responsibility for social and economic policies, refund fraud and the implementation of additional third party reporting requirements like the new Form 1099-K that’s required of credit card processing companies. In 2010, there were 579 changes to the tax code and those of us that deal with it struggled to keep up.
The IRS now does about 90% of their tax liability adjustments with taxpayers through correspondence and not the traditional audit. About 78% of audits were done by correspondence. The IRS made about 15 million contacts with taxpayers to adjust liabilities in 2011. Whew! These correspondence audits are performned with no individual agent responsible for the audit, which makes it difficult for the taxpayer to contest the findings.
Under one program, “Operation Mass Mail”, the IRS determined that 900,000 returns contained questionable claims. They auto-voided the returns and didn’t notify the taxpayer. In thousands of these cases, the IRS later determined that the returns were valid and the returns were “reinstated”. What????? There’s no due process in that process!
Taxpayers that filed for large refunds were often subjected to waits up 6 months if the IRS suspected the return was fraudulent. We’re not told how the fraud suspicion was determined.
All of these things indicate one thing: the IRS is underfunded and overworked. My own experience with the IRS is that most employees are diligently trying to do a good job and they are very professional in carrying that out. When Congress fails to fund the IRS, the taxes unpaid by those willing to cheat increases and that damages all of us.
You can read the whole report here:
http://www.irs.gov/advocate/article/0,,id=252216,00.html

The Economist reports today that 1 in 7 Americans depends on the Food Stamp program to have enough to eat. There’s a lot of pain out there with unemployment in the 9%+ range. The Economist also reports that the Food Stamp program is also a good economic stimulus, producing $1.73 in increased economic activity for each $1.00 spend on the program. For those unaware of the details of the program, this is a great read, addressing qualifications and income levels of participants. Read the whole article 